Design
&
UX Research
Design Thinking
&
Strategy
Training
&
Consultation
Discovery and Need-finding
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Gain insight that helps you best position your products:
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Workflow Models
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Personas
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Use Cases and Scenarios
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Customer Journey Maps
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User Frameworks
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Design Principles and Imperatives
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Customer Problem Statements ​
Concept Testing and Validation
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Rapidly learn and iterate your concepts to address customer needs:
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RITE Testing
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Concept Comparisons
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Co-Design & Participatory Design
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Usability Testing:
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Gain objective measures of the success of your designs:
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Task-based Usability Testing
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Heuristic Evaluations
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Benchmarking
Facilitated Design Sprints
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Have your teams work collaboratively
on solutions and prioritization:
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​​​Problem Framing Workshops
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Solutions Workshops
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Facilitated Remote and In-Person Design Sprints
Innovation Workshops
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Inspire your teams with creative new approaches to complex problems:
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1-2 Day Innovation Workshops
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Innovation Lab (1-week Full Spectrum Innovation Sprint)
Opportunity Mapping
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Gain a sense of the competitive landscape and opportunity spaces:
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Competitive Evaluation
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SWOT Analysis
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Opportunity Mapping
Design & UX Research Mentoring
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Train your team up on best practices in UX
& Design Research:
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UX Interviewing best practices
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Contextual Inquiry How-To
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Research Analysis and Frameworks
Design Thinking Training
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Teach your teams on how to apply design thinking in-house:
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In-Person Design Thinking Training
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Remote Design Thinking Training